I am very impressed and happy with Ushanka's products. The people in their customer service are quick to respond and they were able to help me figure out a technical issue with my order and expedited the shipping so that I could get my order before Christmas. I would highly recommend them to anyone looking for a well made and warm hat!
Easy to order and Great customer service!
I ordered 2 hats and both came in perfect condition and are high quality. 5/5 I would definitely recommend buying from Ushanka.com
great service, fast shipping. excellent quality
Shipping was quick. This hat has been great so far. Temps went down to 0°F and yet this hat kept my head warm and comfy. I love the way it covers my ears while not being too constrictive on them, and how you can flip the flaps up if you get too warm.
The first one I bought through Walmart's affiliate program, but I also wanted to see what other products Ushanka carried and came to this site to look, and I am glad I did. The second one of these I bought I wanted one that was different from what most people wear, and also wanted it to be a bit dressier. A good value.
This is the second time I have ordered from you. Believe it or not, I wore the first until it wore out. I intend to use the second as such. I sail in very cold waters, and these caps are excellent. They are warm, keep your head dry, and fit well in a storm, never letting you down.
Great product & fantastic support from Dimitry!
Brand new product! Sizes run small, so listen to their advice. Whatever your head measures, add half an inch. Thanks guys for a wonderful product!
After years and years of wanting to get a real Russian Navy ushanka, I finally decided to do an internet search and get one. I stumbled across ushanka.com, and decided to take a chance. I've gotta say, it's one of the best purchases I've ever made. The delivery was PROMPT, the product is second to none (it's like wearing a furnace on my head... and I'm always getting compliments on it!), and most important of all has been the incredible customer service. Dmitry has been a saint to work with! He responded to my email about a size question (I accidentally ordered my ushanka slightly oversized)immediately and he told me how to adjust the size so now it fits my head like it was custom made for me. His promptness and kindness have earned him a new longtime customer. If you're sitting on the fence about ordering this product, my advice is this: Just go for it! You won't be disappointed!! Thank you again, Dmitry!
My son has wanted one for a long time! He received this as a gift. We measured his head and went up a size. Perfect fit!Thank you for the online instructions for pin application. We may be ordering more for family!
- This is my 2nd purchase from this manufacturer; and will more than likely return to make more! Great quality, fair prices, on-time delivery, and hardly any shipping errors. I've had only one shipping error with my previous purchase; got in touch with the wonderful customer service online, and got my correct hat in a few days! This is an amazing site to buy "authentic" Russian hats!
This is an excellent hat. Originally I didn't receive the correct one in the mail but customer service was very good and sent out the correct one right away. I couldn't be more satisfied.
It fits well, which I'm really glad because I have a big head. It's quite comfortable. it looks good, and I even got an extra insignia to go along with the one I picked. Very good company, very good hat and hat selection. If I ever buy another ushanka it will be from this company!
Beautiful ushanka. Son and husband keep fighting for it. Shipping was fast.
This ushanka is the warmest I have bought besides my rabbit fur one. I do not feel the cold at all with this, even when it's very windy. Thank you!
All was well. Quality product.
smooth transaction, F-A-S-T shipping, Spasebo!
Outstanding Russian hats! Great service!
Very warm. I would highly recommend this product to any of my fellow communists. I wear this hat every day and if I had a nickel every time I got a compliment on this hat, I would not be rich because that is an apothegm.
I had some questions before I ordered and I contacted the vendor via their website, I got a response within the same day and they were extremely helpful. So I ordered the hat and with the cold snap we had in the South, it worked great, I will be ordering another one before this winter is over.
Excellent product and customer service. Purchased a couple of hats and kept my head very warm while on duty; I'm very pleased with the purchase. Thanks to Dmitry and staff.
arrived with in a week. these are a great product!!!
Dymetri helped me with the sizing. My first order was too small. Second time around fits perfectly. Great customer service.
Damn, i am surprised at how fast i got it and the quality was great. I will be buying more soon
All was well. Quality product.
Blyat this hat is amazing. There aren't any better hats than this available in America. I advise if you wear this hat by Eastern Europeans keep the ears folded up or else they will think you're feminine. Love this hat didn't know I could get a hat this quality in the US.
It's been months, and it still looks fairly new! It is also very warm, when the flaps are tied under the chin, below 20F temperatures my head is still nice and warm. It also arrived quite before expected, I'd purchase from here again
This is the 2nd Ushanka I've bought from here. Amazing quality, price and warmth. Highly recommend.
nothing just like the picture very hot and comfort exelent service and very fast delivery very satisfied
I bought this hat for my son (he now has 3 ushankas). He's giving it a 4 and says it feels a tad cheaply made. IDK, when I took it out of the box I'd say it felt really nice.
I highly recommend the good people at Ushanka.com
excellent product, fast shipping
The hat I received was made in Belarus and was of excellent quality. While my Russian-made Air Force ushanka is very serviceable, it is not as well made as this item. The Russian-made ushanka has a built-down, lowest bidder military contract item...THIS is a better grade of hat, with more robust construction and using better materials. SPEND the extra $10 or so and try this one...
I absolutely love this hat! It is exactly as described, top quality and really does keep me warm on very cold days, I wish I would have had one of these years ago. Can't say enough good things about the seller. They are very customer oriented, lots of info on their website. They even sent me an extra pin for my ushanka!
I received excellent quality merchandise. The paper with the website with instructions on how to size your hat was excellent. This is now my most favorite winter hat ever and I would get more from this same seller.
Package came very quickly (during the holiday season, no less). Hat fits great and almost seems to have increased in quality since the last time I ordered from them (not knocking previous quality, was also excellent). Hat came with one larger red and gold Soviet Red Star insignia and a smaller all black one. Very happy with my purchase.
Nice and warm hat
Great and fast service. Exactly what I wanted at a good price.
Ever since I bought Ushanka number one I realized that I was an instant fan. These hats are the warmest things you can buy from high quality soviet craftsmanship. Not only does this appeal to those who have sympathy for the USSR but also for people that just want a stylish yet very warm winter hat. 10/10 and plan on buying again!
GREAT ITEM and EXTREMELY FAST DELIVERY from outside UK A1++
Excellent in all aspects. I have no claims about it.
It was here on 1/17/15!! 6 days ahead of the estimated date!! And also like my first hat from them 2-3 weeks ago, Fit's like a glove!! If your reading this and you have been thinking of getting a WARM hat for this winter? Then order one NOW! You won't be sorry you did!! Oh they do carry hat's for the whole family!! :)
I misjudged my size, I contacted the seller and they gave me some recommendations to try, and/or send it back and they would promptly send me the amended requested size. I opted for the latter. The amended size hat arrived quickly. The hat is a winner, along with super good price, and even more important, fantastic customer service.
Ushanka arrived today..Love it,so warm! Great quality too. Cheers
My Grandson wished for a "Red Oktober Ushanka" for Christmas.This arrived in good order on the 9th October.Good service. Cost $29.95 A fair price for a good quality product.Shipping was a $16.95 but it does have to come over the "pond".All very reasonable.BUT our Customs then applied Â£5.41 import duty and the Post Office an Â£8.00 handling charge.Perhaps I should Have been better prepared!!!
Item is well made, promptly delivered. Vendor was extremely courteous and pleasant to deal with.
Laugh at the polor votex with this hat on. Next to Vodka keeping warm in winter is what the Russians know best !
This was really a top notch buying experience. First of all, the product is truly authentic and of the highest quality. The hat feels very durable, when you hold it you know it will last many years. If you are in the market for one of these hats I highly recommend this seller. The transaction could not have been better, shipping was extremely fast and communication was fantastic. Thanks!!
I had the white faux fur for my wife and the Russian navy seaman hat for me, and couldn't be more happy, they are simply fabulous. Excellent quality and very comfy. Of course in Mexico we do not have that much cold days, ha-ha, neither too extreme temperatures, so the days that do get cold we're prompt to proudly wear our Russian treasures. The insignias are so cool that they simply catch everybody's attention. Ushanka send us the goods almost immediately after we placed the order and their attention and service was superb. I wish we could buy one hat of each model!!
The item arrived earlier than expected. The hat came in perfect condition beautiful hat very warm looking forward to purchase an additional hat.
Excellent delivery experience, item as described. Great seller!
I love my Ushanka which I have had for about 2 years now. When I received the hat it was a bit small but I was able to contact Dmitri who was more than willing to help me stretch to fit the hat. I can now say that this was a great purchase choice and I will be a repeat customer in the future. Thanks Ushanka.com and Dmitri for a quality product and a great shopping experience.
Item was delivered promptly and as described. Good quality!
Excellent ushanka! Excellent variety! And excellent shipping I must say! Considering the shipping from NY You would expect maybe a week, and that's where I was wrong I only had to wait 3 business days for my ushanka! I will definitely order AGAIN and AGAIN!!